Your project information deserves careful handling.

Trustwell Engineering uses information you choose to provide to review and respond to project requests, prepare proposals, coordinate accepted work, maintain business records, and meet legal obligations.

Information you may provide

Contact details, property information, project descriptions, photographs, plans, reports, permit comments, scheduling information, and other records related to your request.

How information is used

Information is used to evaluate project fit, communicate with you, prepare scope and pricing, coordinate accepted services, and maintain appropriate records. We do not sell personal information.

Project requests

Contact details, project information, and selected attachments submitted through the project request form are stored in our customer-management service and made available in our private project-review workspace. Our team receives internal notifications to review new requests. A submission does not automatically create an accepted project or schedule an appointment. Include only information relevant to the project; avoid identity documents, financial account details, or other unnecessary sensitive information. Attachments are provided for project review and are not intended for public publication.

Service providers

Information may be processed by hosting, email, document, customer-management, payment, or professional-service providers when needed for the requested service and subject to their terms and safeguards.

Text messages and your choices

If you choose to receive texts, we use your mobile number and consent record to respond to your inquiry and provide project-service updates. Providing a phone number or calling us does not by itself authorize texts. SMS consent is optional and is not a condition of purchase.

We do not sell, rent, or share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with third parties for their own purposes. Service providers may process this information solely to deliver and support our messaging service.

Reply STOP to stop text messages or HELP for assistance. You can also contact us by email to ask about your information or withdraw consent. We keep consent and opt-out records as needed to honor your preferences, support requested services, and meet applicable obligations.

Phone inquiries

If an AI receptionist handles your call, it identifies itself before collecting your message. Call information and a transcript may be processed by our communications providers and shared with Brandon and Ted for follow-up. You may choose to email us instead. Do not provide sensitive identifiers or payment details.

Business identity and contact

Trustwell Engineering is operated by Brandon Wilson, sole proprietor, doing business as Trustwell Engineering. Mailing address: 6781 Nautique Circle, Larkspur, CO 80118. Customer-care line: (719) 259-5517. Email: brandon@trustwellengineering.com.

Website measurement

We use a Google tag to understand visits from our ads. Advertising storage, analytics storage, personalized advertising and user-provided advertising data are denied by default. Google may still receive limited cookieless measurement signals, such as the page visited and browser or device information. This is not the same as no data transmission. We do not send quote-form contents, uploaded documents or contact details through this website tag.

We honor Global Privacy Control by disabling the optional Google tag. You can also turn it off for this browser below. This choice does not affect your quote request or SMS preferences. See Google’s Privacy Policy.

Contact

Questions may be sent to brandon@trustwellengineering.com.